Service Standards Jobs in UAE

DescriptionPOSITION SUMMARYMaintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing a More...

The PositionThe Assistant Head Butler is responsible for supporting the Head Butler in overseeing all aspects of the Butler Services department ensuring the highest levels of personalized guest service in alignment with Raffles standards of luxury and excellence. This role is both ope More...

The RoleTo promote efficiency confidence courtesy and an extremely high standard of social skills.To generally promote and ensure good interdepartmental relations.To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagu More...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait recook orders and product availab More...

EOE/AA/Disabled/VeteransAs a Bartender at our Beach Restaurant you will craft exquisite cocktails serve refreshing beverages and provide exceptional service to our guests in a luxurious relaxed and vibrant beachfront setting. You will ensure an outstanding guest experience through war More...

The Spa Supervisor plays a key role in ensuring the smooth operation of the spa delivering an exceptional guest experience while maintaining the highest standards of luxury service and professionalism. This position oversees daily spa operations supports the Spa team and assists in dr More...

Assist in managing the daily operations of the Guest Relations team.Greet and engage VIPs longstay guests and repeat visitors to ensure a personalized experience.Handle guest feedback and complaints efficiently ensuring prompt resolution and followup.Support in coordinating special re More...

The Procurement Buyer CAPEX Category is responsible for managing the procurement process for capital goods and projects in the Middle East locations. This includes identifying supplier opportunities negotiating contracts managing supplier performance and ensuring that all CAPEXrelate More...

Spa ManagerM Spa is where tranquility meets luxuryoffering guests an immersive wellness experience through expert therapies premium facilities and exceptional service. We are currently seeking an experienced and passionate Spa Manager to lead our team elevate guest experiences and dri More...

In charge of supervising bell desk valet transportation and airport operationsEnsure all deliveries are recorded and documented.Ensure deliveries are completed in a proper courteous and timely mannerCommunicate effectively both verbally and in writing to provide clear direction and in More...

To assist in managing daytoday operations of all direct banking channels activities and assist in design of new processes and features within the channels Qualifications : Specific Job Accountability Draft business requirements and change requests Design new processes and featu More...

To serve our guests in accordance with Anantara standards of food and beverage quality presentation and sanitation in a gracious and professional manner. To display the best of our national hospitality and professionalism with guests. To take pride in all facets of service quality ap More...

Manage the implementation of the Hotel IT plan in line with the overarching IT strategy through hotelspecific service level agreements (SLAs) and internal quality controls in order to ensure that all IT efforts are delivered as per the agreed upon budgets timelines and standards.Recei More...

DescriptionPOSITION SUMMARYPatrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions perimeter alarm system duress alarms and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond t More...

DescriptionPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills daily physical hazard/safety inspections investigations interviews and key control audit. Monitor Closed Circuit Televisions and alarm systems. More...

Consistently offer professional friendly and engaging serviceAssist guests regarding menu items in an informative and helpful wayFollow outlet policies procedures and service standardsHave full knowledge of beverage lists and promotionsHave full knowledge of all menu items garnishes c More...

Handle incoming calls emails and messages promptly and professionally offering exceptional service to both Arabic and nonArabic speaking guests.Act as a liaison between guests and internal departments (e.g. housekeeping engineering F&B) to ensure guest requests are fulfilled effic More...

The PositionThe Director of Rooms has overall responsibility and manages the Rooms Division department including Front Office Concierge Raffles Club Lounge Royal Service and Transportation. He/she is accountable for the asset and performance such as Rooms revenue and profitability com More...

JOB PURPOSE:The Director for Escrow Product is responsible for leading the strategic vision development and management of our escrow product offerings. This role aims to ensure the delivery of innovative secure and efficient escrow solutions that meet market demands and regulatory req More...

EOE/AA/Disabled/VeteransWhat are we looking forA Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience More...