Service Desk Analyst Jobs in Dubai

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Ensure tools efficiency and usage by the teams : liaise with Paris for corrections & improvements Support in managing the client database: accuracy & quality of the data, report duplicate profile, establish dashboard to follow up data capture Reconciliate More...

Responsibilities: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process More...

Analyzing marketing data and generating reports on customer information, call patterns, and demographics. Participating in reviewing, analyzing, and evaluating sales, marketing and administrative user needs. Assisting in planning, developing, implementing, and supporting new or exi More...

Help define and create custom field / objects, complex workflow rules, record types, data validation, page layouts and third-party integrations Monitor and report on user engagement and compliance with the system Develop deep understanding of the business requirements of internal s More...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible f More...

Responsibilities: Legibly complete requisition for additional supplies/materials and submit to Executive Housekeeper. Maintain complete knowledge of: hotel and housekeeping offerings for the guest. Print designated reports and distribute accordingly. Manage the duty allocations of More...

Responsibilities: Build various data visualizations to tell the story and let the data speak for itself Build scalable solutions / self-serve platforms that will provide data / KPIs to inform business decision making Acquire various data sources to enable holistic analysis at a glo More...

Responsibilities: Managing (understanding and challenging) the requirements keeping project objectives in mind. Defining, Analyzing and Documenting requirements related to supply chain initiatives / projects Identify Supply chain related trends and opportunities and propose applica More...

Responsibilities: Design and conduct rigorous experiments on the effectiveness and efficiency of different marketing actions that will inform long term strategy Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business More...

Responsibilities: Planning and developing merchandising strategies. Analyzing sales figures, market trends and customer behavior to determine product needs. Stocking sales floor shelves and creating attractive product displays. Determining the need for and implementing product p More...

Responsibilities: Collaborates with executives and general managers to develop long-range, strategic revenue goals, forecasts and budgets for F&B Business Decisive analytics on the ongoing activities such as F&B RevMax, Go No Go strategies, Analyze past results, perform vari More...

Responsibilities: Controllership is key to success therefore should demonstrate strong controllership. Ensure that key financial controls are in place and has ability to drive controllership across organization, develop mechanism to identify opportunity to keep building new processes More...

Responsibilities: Maintain register for Wheel chair issuance Inspect Toilets/Prayer Rooms/Baby changing rooms/ Common Areas etc to ensure standards are maintained, any issues to be reported to Duty Manager/Facilities Manager. ( A check list to be maintained) Keep track of the mall More...

Responsibilities: Ability to lead, motivate and develop a multicultural team Proven track record of KPI achievement Excellent communication and influencing skills with the flexibility to communicate effectively with different audiences Dynamic, Confident and leaves the brand Stra More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: Reviewing and analyzing financial statements and reports. Tracking KPIs and preparing financial reports. Assisting with budgeting and monthly close processes. Understanding key business drivers. Assisting project teams with financial guidance. Developing fina More...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting More...