Service Delivery Manager Jobs in Dubai

Required Skills and Experience: Demonstrated extensive experience in IT service delivery management, often to multiple clients in varied environments. 100% commitment to service excellence, - identifying, leading and implementing initiatives which deliver customer satisfa More...

Requirements 5+ years of experience in Service Delivery or management Previous experience in Telecom Provider Company is plus Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including atte More...

Understanding the business outcomes required from Customer services Assisting the Sales Team in establishing Service Agreements and Support Plans Working as a member of a team that provides focused customer service. Taking the initiative to continually develop local site knowledg More...

Minimum qualifications: Bachelor's degree in a technical or quantitative/business-oriented field, or equivalent practical experience. 8 years of experience in technical support service delivery or vendor management. 6 years of experience leading technical support teams, ope More...

In this role, you will: Be a UAE National with a Khulasat Al Khaid Plan the shift and ensure constant collaboration with key stakeholders as required. Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to en More...

Bachelor's Degree or Diploma and 6 years of experience in aviation/ ground handling / customer service Advanced understanding of airlines customer service product (specific airport related requirements) and Industry regulations for the assigned work area Advanced Quality Orien More...

Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to ensure high level of safety performance. Ensure sufficient staff and support facilities are available for shift in cooperation with central allocations based More...

Bachelor's degree (Master's preferred) in a related field. 10+ years overall experience Cyber Security Experience Relevant certifications in CISSP, CISM Excellent communication and good attitude Dealing with C-suite customers MENA Experience

Job Purpose: As a Service Delivery Manager you will provide the required support and expertise to the staff on shift ensuring service delivery by dealing with any conflicts and issues raised by customers. You will activate exception management plan or business continuity and develop More...

Job Purpose: As a Service Delivery Manager you will provide the required support and expertise to the staff on shift ensuring service delivery by dealing with any conflicts and issues raised by customers. You will activate exception management plan or business continuity and develop More...

Job Purpose: dnata is one of the worlds largest air and travel services providers; offering ground handling cargo travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata we are by your side for the entire travel experien More...

Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars. Ensuring the assigned contracts/quotes are fully understood and capitalized upon. Coordinating and monitoring all job activities as outlined in the management of job cycle across More...

About the job Key Responsibilities: Service Delivery – achieving all key contractual SLAs Day to day Client management Lead all client and internal calls for the process, single point of contact Direct WFM, Training, and other shared services for optimum functioning of More...

Open Position: IT Support Specialist (Legal Firm) A Legal Firm company is currently hiring IT Support Specialist to join them in their Kuala Lumpur Key responsibilities include: Holds Bachelor s degree in Information Technology is Tr More...

We proudly make a difference in the working lives of 3.5 million people every year. Our culture is entrepreneurial and inclusive, and we are united by our passion for making a difference in the world of work. We work with over 100,000 organizations in 60 countries, enabling their More...

Who We AreJolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We’ve helped More...

Firm: Large global portfolio management firm with over 200 billion in assets under Each client would have a separately managed portfolio based on their risk tolerance, asset allocation and securities Fee based platform that offers global portfolio management Role: In this home bas More...

1. Work as part of a team of IT Service Engineers team to be the initial contact for all IT related support requests. 2. Provide advanced IT technical troubleshooting and problem-solving skills for system users both onshore and offshore. 3. Escalate support issues as necessary to ot More...

Qualifications: Bachelor or graduate degree in Business/Economics, Computer Science, or related discipline, or comparable certification and experience Minimum of 8-12 years experience in relevant professional services or pre-sales functions Excels at working directly with cu More...

Overview:Do you speak fluent variable, fixed, and indexed annuity? Annuities are a tool to help reach an individuals financial Unfortunately, using the wrong tool for anything can lead to ill-fated circumstances especially a tool with such a long Until now, an annuity investors More...