Service Delivery Manager Jobs in Dubai

Lead the delivery of IT services in accordance with agreed-upon SLAs, to meet business requirements and ensure high levels of customer satisfaction. Develop and implement IT service management strategies, policies, and procedures in alignment with industry best practi More...

Support the GBS Sales strategy, ensuring alignment with the organization's goals. Deliver operational excellence, optimizing processes and reducing costs. Foster a culture of continuous improvement and innovation within the GBS team. Build strong relationships with BU stakeho More...

In this role, you will: Be a UAE National with a Khulasat Al Khaid Plan the shift and ensure constant collaboration with key stakeholders as required. Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to en More...

Bachelor's Degree or Diploma and 6 years of experience in aviation/ ground handling / customer service Advanced understanding of airlines customer service product (specific airport related requirements) and Industry regulations for the assigned work area Advanced Quality Orien More...

About usWherever our customers are in the world we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.Our teams work together across the globe using constant innovation expertise and applied technology to More...

About usWherever our customers are in the world we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.Our teams work together across the globe using constant innovation expertise and applied technology to More...

Plan and ensure implementation of relevant contingency and service recovery plans in case of any operational disruptions to ensure high level of safety performance. Ensure sufficient staff and support facilities are available for shift in cooperation with central allocations based More...

About the job Key Responsibilities: Service Delivery – achieving all key contractual SLAs Day to day Client management Lead all client and internal calls for the process, single point of contact Direct WFM, Training, and other shared services for optimum functioning of More...

Who We AreJolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We’ve helped More...

In this role you will: Facilitate key ceremonies such as PI planning and Review, and play a consultative role to help put in place the appropriate people, process, and tools supporting the Agile framework and coaching members of the team as needed to optimize the efficiency of t More...

In international customer projects, you will take on the technical sub-project management or central technical responsibility from the perspective of the ETCS subsystem and create or coordinate the task packages to be delivered as part of the subsystem. While the project assignment More...

Job Purpose: At Emirates we believe in connecting the world to and through our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better.Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation were always at the f More...

Job Purpose: At Emirates we believe in connecting the world to and through our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better.Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation were always at the f More...

Job Purpose: At Emirates we believe in connecting the world to and through our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better.Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation were always at the f More...

Job Purpose: At Emirates we believe in connecting the world to and through our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation were always at the More...

Actively promote the company’s products and ensuring a high level of customer service. Meeting and exceeding key performance indicators (KPIs), demonstrating a commitment to excellence in all aspects of the role. Proactively address client needs, build and maintain strong cl More...

Why join us? Amazing Career Growth Great company perks Industry Leading Management to get mentorship from Top level benefits Work Life Balance Job Details Job Details As an IT Help Desk Manager, you will play a key role in ensuring that our operations run smoothly by provid More...

Duties and Responsibilities: Team Management: Lead, supervise, and mentor a team of service advisors, technicians, detailers, and administrative staff. Assign tasks and projects to team members, considering their skills and expertise. Provide training and guidance to staf More...

Processes To ensure that procedures outlined in Branch Operations Circular are fully implemented and ensure compliance with the Management Manual, Operating Manuals and laid down procedures. To comply with all applicable money laundering prevention procedures and, in particular, More...

- Selling auto service products and services - Preparing repair estimates - Managing staff - Allocating tasks to workstations and technicians - Ensuring adherence to repair technologies, quality standards, and deadlines - Monitoring compliance with labor discipline and safety reg More...