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Key Responsibilities: Delivery: planning teamwork, assisting in problem-solving and conflict resolution during task implementation. Work closely with stakeholders to define requirements and success criteria. Coordinate and communicate with cross-functional teams to ensure alignment an More...

Identify, document, and track defects using designated tools. Work with development teams to resolve issues. Conduct regression testing to ensure previously identified defects have been resolved and new features function correctly. Develop and execute automated test scripts More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Understanding product briefs and working with clients to fine-tune them. Taking charge of product development. Preparing budgets, allocating resources, and delegating tasks. Ensuring product development is on track and adjusting schedules as required. Working with various design More...

Roles & Responsibilities Main job responsibilities: • Define the product strategy and roadmap in close collaboration with the senior management team and other key stakeholders, ensuring alignment with the organization's objectives • Drive the development of innovative products and se More...

Has a proper understanding of the marketing concepts such as Customer Journey, Engagement, and Retention, as well as key analytical metrics such as Conversions, Net Profit, and Revenue. Prior experience in working with Customer Engagement platforms such as MoEngage, Braze, WebEngage More...