Techno-Functional Analyst - SAP SuccessFactors

We are seeking a rockstar patient advocate to join our home health team as a Branch Manager if you are looking to maintain a healthy work / life balance & would like to help us make a difference in a child s life, join the team!

Manages field staff contracts to maximize field labor cost and minimize overtime

Ensures staffers/recruiters utilize all hours allotted and allowed by client

Manages recruiting activities and achieves branch field staff recruiting goals

Ensures expiring field staff credentials are received

Ensures timely staffing for all new SOC (Start of Cares)

Supervises the daily branch operations by Standard Operating Procedures (SOP s)

Ensures all Standard Operating Procedures and Policies are followed

Directs and Supervises Scheduler/Recruiter and office admin

Monitors patient authorization

Creates and manages long term strategies to achieve Viva s customer service and financial goals

Ensures patients are completely satisfied through relationship building, communication and regular patient visits Keeps Regional Director of Operations informed by reviewing and analyzing reports; summarizing information and identifying trends Attends referral meet and greets with Intake nurse

Maintains office staff by recruiting, coaching, training, and conducting quarterly performance appraisals

Contributes to team effort by accomplishing related results as needed

Provides customer service including problem resolution

Resolves non-clinical issues with field staff and office clerical staff

Provides branch operations updates to Regional Director and Administrator as needed

Assists with marketing events

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Provides effective communication to patient/family, team members, and other health care professionals and maintains confidentiality

Performs other duties as required

Proficient Communication Skills

Proficient with Outlook, Microsoft and Excel

Coaching and Training

Customer Service

Ethical Business practice

Following policies and procedures

Entrepreneurial minded

SUPERVISORY RESPONSIBILITIES

This position manages all non-clinical employees of the branch office and is responsible for the performance management and hiring of the employees within that branch.

WORK ENVIRONMENT

This job is operated in a professional office environment. This role routinely uses standard office equipment.

POSITION TYPE / EXPECTED HOURS OF WORK

This is a full time position. Days and hours of work are Monday through Friday, 8:00am to 5:00pm. This position regularly requires long hours, weekend work, some travel within the State of Texas and after hour availability via phone.

TRAVEL

Travel is primarily in the local DFW and Austin area during the business day, some out-of-area and overnight travel is expected.

Requirements

PREFERRED EDUCATION AND EXPERIENCE

Two to four year degree

Management experience

Recruiting experience

Pediatric Home Health Care experience

ADDITIONAL ELIGIBILITY REQUIREMENTS

Strong leadership skills

Interpret financial metrics

Proficient in Microsoft Office

Must be able to prioritize and multi-task in a fast paced environment

Detailed oriented

Analytical skills

Is able to work independently with little to no supervision

Benefits

Benefits