Technical Lead - Retail Delivery
Posted on :
22-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2420367
- Work within governance structure (Business & EIT) to govern and prioritize the business IT demand, fully aligned to business strategy and target operating model maturity
- Act as business integration point for IT Service Delivery, SLA agreement, major Service Incident Management and Service Improvement for assigned portfolios
- Build a strong partnership with business leadership and other key stakeholders to become fully integrated in decision-making and driving business strategic priorities
- Collaborate with the relevant tribe leads and chapter leads to facilitate the conceptualization of solutions
- Support development of business cases, operating model changes, solutions, business buy-in; and integrate in planning and budgeting cycles and demand management process
- Work with LOB Director, Tribe resources and Project managers to ensure that assigned projects remain on track
- Ensure business benefit delivery and benefit optimization from demand cycle and actively promote results with the business
- Oversee a lean, skilled and fully engaged team working in a matrix structure; working with matrix leaders to plan and prioritize workloads, set objectives, input into annual appraisals and support individuals to continually improve their performance and results.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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