Services Specialist
Services Specialist
Posted on :
24-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2748200
- Ensure production processes run reliably and efficiently.
- Planning and organizing production schedule.
- Promote and Drive an EHS & Quality based Services Culture
- Assessing project and resource requirements.
- Organizing and plan for repair and routine maintenance for the customer equipment’s.
- Receive equipment’s and verify goods after jobs
- Follow-up on required service level for the received equipment and share it with the external customer.
- Review& Share Repair cost quotes with the external customer and secure approval for the required repair.
- Plan and schedule Shop production to meet with the customer KPI’s
- Liaise between customer and shop for the required parts and ensure parts are secured for production.
- Liaise between customer and Inventory team for parts shortage arrangements.
- Coordinate between customer and shop to ensure continuous service delivery.
- Share production schedule update with the customer on daily and weekly basis.
- Manage and entertain customer requirements to ensure 100% customer satisfaction
Employment Type
Full Time
Department / Functional Area
Key Skills
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