Receptionist

GREET AND WELCOME THE PATIENT TO THE CENTER

REGISTER PATIENT INFORMATION ON THE SYSTEM AS PER THE CENTER’S PROTOCOL

« VERIFY AND UPDATE PATIENT’S INFORMATION AND ASSISTING THEM TO COMPLETE ALL NECESSARY FORMS AND ENTERING THEM ONTO THE SYSTEM

CHECK DAILY APPOINTMENT SCHEDULE OF ASSIGNED DENTIST AND SCHEDULE PATIENTS’ APPOINTMENT ACCORDINGLY

CHECK NOTES MADE BY THE DENTIST BEFORE MAKING THE BOOKING OR GIVING AN UPDATE TO THE PATIENT.

ENSURE THAT MEDICAL INSURANCE IS APPROVED BEFORE CONFIRMING THE APPOINTMENT WITH PATIENT

CALL AND RESCHEDULE THOSE PATIENTS WHO MISSED THEIR APPOINTMENT

FILL IN CANCELLED AND NO-SHOW APPOINTMENT

CONFIRM UPCOMING APPOINTMENT AND PROVIDING UPDATE TO THE ASSIGNED DENTIST

ANSWER AND MANAGE OTHER INCOMING CALLS

MAINTAIN AND MANAGE PATIENT RECORDS UP TO DATE