Policy Workflow Automation Officer

Main Tasks:

The prime responsibility of Policy & Workflow Automation Officer is :

• To liaise with IT departments of EDW & Finnone projects, Group Risk Management, Retail Lending Business and External Vendors on an on-going basis.
• Implement any newly developed/redeveloped/re-engineered processes related to Application, Collections and Recoveries on the DM system.
• Implement any newly formulated/enhanced score based strategies on the DM system.
• Implement any newly formulated/enhanced reports on the DM system.
• Ensure seamless regular execution of scorecards, underwriting rules, automation strategies and reports on the DM system.
• Handle any exceptions or complaint raised over DM outputs w.r.t. policy waivers/ underwriting or Collection strategies and reports.
• Track the impact of newly deployed decisioning strategies.
• Analyze the performance of workflows and strategies e.g. approve/reject, rules effectiveness and optimization, and propose enhancements.
• Understand any additional business requirements pertaining to DM System and manage its fulfillment in the form of a project.

Requirements:

• Bachelor’s Degree in IT, Computer Science, Engineering, Mathematics.
• Hands on experience in Risk Based Retail Lending Business Strategies.
• IT Project Management - Prior experience of DM system implementation in another organization is highly preferred..