Operations Coordinator

JOB SUMMARY

The Inventory Specialist is responsible for monitoring, analyzing, and reporting of all client inventory levels. The Inventory Specialist will be a problem solver, digging into inventory information, performing root cause analyses, and implementing policies and procedures. The Inventory Specialist will work in unison with the Forecasting team as well as cross-departmental personnel on a daily basis to ensure that proper marketing materials are delivered correctly and in a timely manner.

RESPONSIBILITIES

Track and measure defined Key Performance Indicator s (KPI s) to align with SGI and client goals/expectations for reporting and consulting purposes
Monitor, analyze, and report all inventory item levels
Set up and maintain items in inventory management systems
Coordinate with material production vendors to ensure timely and accurate delivery of materials
Receive and resolve client inquiries by assigning internal responsibilities, coordinating
collaboration, and ultimately communicating resolution back to the appropriate individual(s)
Coordinate with internal partners and personnel to ensure timely availability of materials for
marketing production
Coordinate with internal IT and Warehouse personnel to research and provide answers to client requests
Apply analytical skills to resolve inventory issues, identify root causes and corrective actions, and implement policies and procedures to amplify continuous improvement

DESIRED CANDIDATE PROFILE

Proven organizational and problem-solving abilities
Strong process analysis skills must work to understand current processes and possess
the ability to recognize gaps and areas for improvement within those
Strong oral, written, presentation, and interpersonal communication skills
Strong sense of personal responsibility and accountability to deliver on commitments
Able to work independently and prioritize multiple objectives in a rapidly-changing environment
Flexibility to manage changing priorities and/or methods with minimal notice while maintaining a positive attitude
Establish and foster strong relationships with cross-functional partners to obtain the desired results
Exceptional organizational and time management skills; must have an ability to manage deadlines
Able to audit and assess processes quickly
Accurately enter data and information into Excel and database management applications

REQUIRED EDUCATION/EXPERIENCE/LICENSE

Bachelor s degree or equivalent work experience
Demonstrated achievement in mathematical and/or analytical coursework or work experience
Proficient with Microsoft Office programs (Excel, Word, and Outlook)
Retail experience is a plus