Operation Advisor

Responsibilities:

• Ensure operations are conducted in a cost-effective way.
• Improve operational management systems, processes, and best practices.
• Procurement management and renewal of all operational contracts and licenses.
• Formulate strategic and operational objectives.
• Manage budgets and forecasts.
• Perform quality controls and monitor production KPIs and SLAs.
• Recruit, train, and supervise operation team.
• Maintain the quality of services at all times.

Requirements and Skills:

• Proven experience as an Operations Manager or similar role for the last 10 years.
• Knowledge of organizational effectiveness and operations management.
• Experience in budgeting and forecasting.
• Familiarity with business and financial principles.
• Excellent communication skills.
• Leadership ability and outstanding organizational skills.
• Degree in Information systems, Operations Management, or any related field, ITSM certification is a must.