Marketing amp Communications Manager - Mandarin Oriental Hotel Group

Job Description

Nestled in the citys heart Mandarin Oriental Downtown Dubai offers a stunning fusion of modern design with a touch of oriental flair redefining hospitality standards. With unparalleled views of Dubais skyline the iconic Burj Khalifa and the sparkling Arabian Sea this urban retreat offers 224 luxury Residences and a 259 Rooms & Suites. Going beyond traditional hospitality Mandarin Oriental Downtown Dubai its not just a hotel but a lifestyle destination offering relaxation luxury and memorable experiences.

As a Marketing & Communications Manager you will be responsible for the development and successful implementation of highimpact marketing campaigns in line with the overall strategy driving measurable incremental revenues for Rooms Residences F&B and Spa. A selfstarter who brings a creative approach and a commercial mindset along with a proven experience of building strategic marketing plans.

Key Responsibilities

• Develop and implement an annual integrated marketing plan in line with the hotels commercial strategy and within budget guidelines
• Manage the rollout of marketing campaigns and oversee the execution of all promotional activities across all channels ensuring brand adherence and alignment of communications and messaging online and offline
• Oversee the creative development of promotional materials eDMs website content advertisements and other marketingrelated projects
• Collaborate with agencies thirdparty suppliers printers and other service providers to help marketing projects come to fruition
• Regularly track analyse and report weekly monthly and quarterly on campaigns and channels performance
• Analyse customer insights market trends and marketing best practices to build successful strategies
• Work closely with the Public Relations Manager to ensure all channels are fully maximised
• Proactively interact with multiple internal departments to ensure successful delivery of a variety of brand and tactical projects that support the hotels business objectives
• Continually seek out and implement new ideas for increasing the level of engagement and conversion rate

Requirements

• At least 5 years of experience in a Marketing environment preferably within the Travel & Hospitality industry Fashion or Luxury Goods
• Fluent in English. Arabic preferred
• Ability to work in a team and under pressure
• Great time management and problemsolving skills