Digital Account Manager

• Manage social, content and influencer activity and digital programs across key clients.
• Manage and develop client relationships, through day-today account management.
• Write digital proposals and plans for social, content and influencer activities – both standalone campaigns and integrated creative campaigns; develop channel recommendations and content frameworks.
• Work with analytics and insights specialists to inform strategic recommendations; collaborate with creative and content teams, counselling on channels, format, and execution; align with the paid media team on channel and amplification.
• Research and reports using digital data, with insights and recommendations
• Deliver digital and integrated projects, managing timelines and client expectations.
• Ensure quality and operational performance of the digital output, working closely with teams to deliver the work that is client ready and on time.
• Supporting on research and input on new business pitches
  
  

The ideal candidate for this role will have/be:

• A background in digital within an agency, or as an in-house digital specialist.
• Experience across B2B and B2C
• Strong communications skills, both written and verbal. Ability to write quality documents, with attention to detail, and good proactive communication, both internally and externally.
• Strong knowledge of the digital landscape including platforms and technology.
• A solid understanding of the principles of content marketing and the ability to convey them both internally and to clients.
• Experience working in collaboration with both earned and paid.
• A curiosity to keep up with the digital trends, emerging platforms and changing audience behaviours.