Customer Service - Support - Care
Posted on :
05-04-2024
Employer Active
3 Vacancies
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Job Description
Req ID : 2393478
- We are looking for a [customer service, support, and care] representative.
- We are hiring a [customer service, support, and care] to manage customer queries and complaints.
- You will also be asked to process orders, make modifications, and escalate complaints across a number of communication channels.
- To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.
- We are looking for a customer support specialist to assist our customers with technical problems when using our products and services.
- Customer support specialist responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities.
- A customer service responsibility includes introducing relevant and essential information to new customers, providing quality service promptly, and developing and maintaining a vast knowledge of the products and services being offered.
- They are also responsible for conducting surveys on the products or services and communicating customer feedback.
Employment Type
Full Time
Company Industry
Department / Functional Area
Marketing / Brand Management / Marketing Research / Digital Marketing
Key Skills
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