Customer Service Representative UAE Nationals only
Posted on :
22-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2552128
Specific Job Accountability
Provide excellent customer service by attending to incoming calls within the quality guidelines
Handling and resolving customer complaints to customer satisfaction within the defined authority limits and to escalate as per process
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Ensure quality of inbound / outbound calls by achieving set targets in terms of service standards and customer satisfaction scores 2
Contribute to the business by generating new prospects/Leads and upselling for all types of FAB products
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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