Bar Supervisor

Role: Bar Supervisor

Location: Lisbon Area

Job Description:

An exceptional opportunity waits for customer serviceskilled and experienced Bar supervisors to join our service team in our premium venue. As a Bar supervisor you will work closely with the Restaurant Manager and contribute to the successful opening and operation of our gastro pub. Join us in Cascais and be part of a dynamic team dedicated to delivering exceptional service and creating memorable dining experiences.

Responsibilities:

• Supervise bar operations ensuring efficient service and cleanliness.
• Train and mentor bar staff in mixology and customer service.
• Create and update drink menus based on trends.
• Assist in training new employees and provide continuous training to existing staff.
• Maintain inventory of all needed supplies and coordinate restocking.
• Oversee both front and backofhouse operations ensuring smooth and efficient service.
• Provide exceptional customer service and lead staff to do the same.
• Respond quickly to customer complaints and efficiently resolve issues.
• Identify methods to cut waste decrease costs and improve profitability.
• Manage and support waiters for the smooth running of service shifts.
• Ensure that service staff follow standards procedures rules and health and safety requirements.
• Manage reservations and handle customer inquiries.
• Welcome and seat guests ensuring a positive first impression.
• Prepare daily reports after each shift.
• Assist with waiting tables or covering the bar when necessary.

Requirements:

• Minimum of 3 years of hospitality & bartending experience. Previous supervisor experience is preferred.
• Strong knowledge of mixology and current beverage trends.
• Strong leadership motivation and people skills.
• Ability to handle highpressure situations in a busy bar environment.
• Ability to multitask and work under pressure.
• Exceptional organizational communication and customer service skills.
• Be a native or fluent English speaker with a C1 level proficiency. Display effective communication skills in English. The ability to convey information clearly follow instructions and interact professionally with colleagues and the public is essential.

Note: These qualifications are not exhaustive and may vary depending on the specific requirements of the position and establishment.

If you meet the requirements and are interested in applying please send your CV today.

Cluster Hospitality Services is committed to equal opportunity and its policies for recruitment selection training development and promotion ensure that no job applicant receives less favorable treatment based on race color nationality religion or belief sex sexual orientation marital status age ethnic and national origin disability or gender reassignment.