Associate Vice President Lab Operations

• Participates in the strategic planning and management of the laboratory network in close collaboration with laboratory Director to ensure operational excellence in the provision of testing services.
• Implement laboratory strategic plan across all laboratories.
• Aids in the creation of a prediction of future workload for the site and the departmental operations at the site that is comparatively accurate.
• Review laboratories productivities and provide strategic plan for labs expansion and decommissioning.
• Work hand-to-hand with commercial managers to review all machines and sent out contracts. And counsel, negotiate favorable terms, oversee, and manage all contracts that the lab may engage.
• Manage lab requirements such as defining the requirements and act as lab approval line.
• Prepare and submit laboratory budgets such as HR, CAPEX, ICT, quality and training. And also, oversees budgets, technological plans, and strategic operational plans in line with the overall strategy for the laboratory.
• In each specialized area, maintains in-depth knowledge of techniques, principles and Instrumentation.
• This position is responsible for overseeing operations, costing, quality, performance improvements and other related activities of the NMC Group laboratories network in UAE, Oman and Qatar.
• Responsible for selection of competent lab personnel.
• Oversee the development of the organization's plans and programs in evaluation of long-range planning and regulatory action on operational performance.
• The position directs and coordinates through subordinate supervisory personnel, all technical activities and functions within one of the major laboratory network.

Quality & Risk Management:

• Ensure high level of performance through active quality control program at all testing area, and monitor the quality control programs
• Able to perform quality checks, testing and troubleshooting of equipment
• Participate in the initial and ongoing validation of medical laboratory procedures and techniques.
• Prepare the section for accreditation and inspection for example but not limiting the following EIAC ISO15189, CAP, JCI, DOH and OSHAD.
• Comply with EIAC and CAP accreditations requirements as per the standards of ISO 15189:2012 and perform the duties necessary to support and achieve accreditation.
• Maintain records and files according to guidelines of regulatory agencies and accreditation organization.
• Monitor section KPI’s and provide report to VP Lab Services, Lab business heads and Quality team.
• Review Proficiency Testing Activities. Collaborate with VP Lab Services, to develop and implement process improvements.
• Identify issues and act to achieve optimal performance. Coordinate resolution of quality issues in other parts of the organization that have a lab component.
• Monitors laboratory supplies, orders and receive supplies as in accordance with the established policies & procedures,
• Perform required instrument maintenance at the prescribed times and log appropriately.
• Complies with biohazard safety standard through proper handling of potential hazardous chemical and biological agents in the work place.
• Uses universal safety precautions to protect self and co-workers from biohazardous material including but limited blood-borne pathogens