Aftermarket Sales Engineer MENA Region - Nikkiso Cryogenic Industries

AFTERMARKET SALES ENGINEER MENA REGION

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps heat exchangers process systems services and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd a leading industrial manufacturer headquartered in Tokyo Japan with over $1.5B in annual revenue 8000 employees worldwide and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is the essential service arm of Nikkisos Clean Energy & Industrial Gases Group (CE&IG). We have long been recognized as the leading service provider for cryogenic equipment and in addition to Nikkiso products offer a wide variety of services for pumps and turbo expanders manufactured by other companies. All our services are designed to improve the safety of our products and to support industries in successfully enhancing their quality of life. Through our 18 global service facilities we service the industrial gas and air separation industries enhanced oil recovery operations marine and clean energy and alternative fuels projects.

Objective/Summary

The objective of this position is to perform aftermarket sales for cryogenic pump and turbo expander aftersales solutions. It is based in either Qatar or Sharjah U.A.E.

We are looking for a selfdriven motivated sales engineer with multiple years of experience in aftersales for cryogenic applications. A combination of product knowledge and business knowledge will be required to execute this mission.

The successful candidate will be part of a growth journey doubling our aftermarket business over the next few years and will have a significant influence on future aftermarket sales development.

Essential Functions/Responsibilities

• Follow up customers inquiries and technical request understand technical specification and prepare commercial quotations.
• Work with the Business Line Manager (BLM) to create a business development plan.
• Provide and achieve targets to grow the Service Business unit to maximize volume and profitability.
• Promote and sell the NCS aftermarket products including Service Agreements Repairs Field Services and Upgrades as offered to all existing and new customers.
• Be responsible for the maintenance and growth of the Service Contract business for all product groups of the CEIG Group in the assigned sales territory.
• Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to designation of authority.
• Develop existing and build new customer relationships ensuring Nikkiso is seen as a longterm business partner.
• Aid prime equipment sales by maintaining and developing effective working customer relationships via valued service products.
• Develop proposal for aftermarket sales campaigns for specific service products and markets/customers and align campaigns with the BLM PLM and Business Development Manager leadership before execution.
• Monitor changes and developments within the industry and report to management.
• Promote all NCEIG product portfolio followup and share sales leads internally.
• Document activities in our CRM program Salesforce.
• Other duties as assigned.

Supervisory Responsibility

None

Competencies

• Selfmotivation inspired by success enthusiasm drive and initiative directed towards achieving positive outcomes
• Selfdiscipline and the ability to decide priorities in a rapidly changing commercial environment.
• Be flexible with working hours which are sometimes influenced by factors such as the need to complete the job the availability of the client and participation in meetings.
• Communication skills verbal listening written presentation.
• Excellent interpersonal communication (both written and oral) skills in local language and English
• Judgment and problem solving.
• Customer Focus.
• Critical and strategic thinking.
• Resultsdriven accountability.
• Knowledge of sales processes.
• Understanding of marketing strategies and practices.
• Business and financial acumen.
• Continuous improvement mindset.
• Innovation mindset.
• Collaboration.
• Negotiating skills.
• Ability to travel globally.
• Computer literacy for the preparation of documents presentations and report writing.
• Able to leverage databases such as ERPs and Salesforce CRM.
• Current valid driving license.

Work Environment

Extensive travel; work in both office and shop environments at company and customer sites.

Education and Experience

• Bachelors degree in business engineering or related field.
• 5 years or related aftermarket sales experience.
• Experience in international business environment is preferable.

Physical Demands

• Stand walk sit talk hear type and write.
• Reach with hands and arms bend stand on a stool or climb and use fingers and hands to feel objects tools or controls.
• Use standard office equipment such as computers smart phones printers photocopiers etc.
• Lift files and open desk drawers and filing cabinets.
• Global travel.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer/Veterans/Disabled

Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.