Head of Product & Propositions
Posted on :
05-08-2025
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1 Vacancy
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Job Description
Were recruiting a Head of Product & Propositions for our client to join an insurance solutions provider in Dubai.
About Our Client:
Our client is a pioneering technology company based in Dubai committed to transforming the insurance industry through innovation. They have developed a cutting-edge technology platform designed to deliver real-time data-driven insurance solutions that streamline processes enhance customer experience and enable rapid decision-making.
Key Responsibilities:
The Head of Product & Propositions is responsible for the end-to-end development and delivery of both insurance and non-insurance product propositions for the company. This role drives the product lifecycle from concept to launch including rate reviews and portfolio management while working cross-functionally to align propositions with customer needs operational capabilities regulatory requirements and partner inputs.
The role plays a pivotal part in enhancing customer value streamlining operational execution and scaling the company s market presence across the GCC all while driving profitable revenue to meet budgetary goals.
The Head of Product & Propositions will act as a key commercial and technical interface across the business and will maintain relationships with insurers and reinsurers.
Product & Proposition Management:
- Develop and own the product and proposition roadmap in line with operational strategy business objectives and budget
- Identify emerging customer and distribution partner needs through structured research and internal feedback
- Lead the development and enhancement of product propositions from ideation and pricing to operational delivery
- Maintain and upgrade existing products ensuring they remain relevant competitive and compliant
- Build custom products and propositions tailored to unique partners affinity groups or other distribution channels
Portfolio Management:
- Monitor product performance through MI reporting claims analysis and portfolio-level insights
- Identify trends in loss ratios and recommend or implement corrective actions to improve performance
Partner & Market Engagement:
- Maintain strong working relationships with insurance and assistance partners to negotiate and finalize product terms and service delivery standards
- Serve as the central liaison with insurers and reinsurers across markets to ensure product feasibility sustainability and regulatory adherence
- Conduct regular partner and broker visits to identify new business opportunities promote products and understand evolving partner needs
- Deliver training to internal teams and external partners to ensure clarity on product features claims processes and underwriting guidelines
Insights Compliance & Market Monitoring:
- Analyse product performance metrics claims ratios and customer feedback to support ongoing product improvements
- Monitor regional market developments competitor activity and innovation trends to ensure the company maintains product leadership
- Ensure all products comply with relevant regulatory frameworks and internal governance standards
Requirements
- Bachelor s degree in Business Insurance or Actuarial Science; professional qualifications (e.g. ACII) are an advantage
- 7 10 years of experience in the insurance industry ideally with a background in product development underwriting or propositions management
- Strong understanding of insurance product design pricing and delivery mechanisms particularly in the travel pet home and lifestyle/consumer segments
- Experience in building gross rates from first principles and collaborating with reinsurers on pricing and structuring
- Proven success in delivering market-relevant propositions across the Middle East especially in the UAE and GCC markets
- Solid understanding of insurance operations with a focus on enhancing customer experience improving processes and integrating systems
Benefits
- Competitive Salary
- Employee Benefits as per the UAE Labour Law
Bachelor s degree in Business, Insurance, or Actuarial Science; professional qualifications (e.g., ACII) are an advantage 7 10 years of experience in the insurance industry, ideally with a background in product development, underwriting, or propositions management Strong understanding of insurance product design, pricing, and delivery mechanisms particularly in the travel, pet, home, and lifestyle/consumer segments Experience in building gross rates from first principles and collaborating with reinsurers on pricing and structuring Proven success in delivering market-relevant propositions across the Middle East, especially in the UAE and GCC markets Solid understanding of insurance operations, with a focus on enhancing customer experience, improving processes, and integrating systems
Employment Type
Full Time
Key Skills
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