Sr. Specialist Logistics Operations
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Job Description
ROLE SUMMARY
As a Senior Specialist you will lead the strategic planning and execution of fleet operations across Dubai. You will work closely with logistics leadership to standardize processes drive efficiencies and ensure scalability of operations.
WHATS ON YOUR PLATE
Own operational strategy and performance across Dubai.
Set the vision and roadmap for rider operations in collaboration with senior leadership.
Identify and implement long-term solutions to recurring fleet challenges.
Design and lead initiatives on rider performance retention and compliance.
Drive productivity and efficiency through automation and system enhancements.
Partner with Product Tech and Strategy teams to build tools that improve live ops monitoring rider behavior and operational visibility
Manage coach and support Specialists enabling them to scale their zones effectively.
Conduct strategic reviews with the team highlighting progress bottlenecks and solutions.
Own the communication of updates pilots and business changes across city-level teams.
Qualifications :
WHAT DID WE ORDER
Education and Experience:
Bachelors Degree required. Masters preferred.
5 years of experience in large-scale operations ideally in last-mile delivery e-commerce or mobility tech.
Proven experience in managing senior operations staff and cross-functional projects.
Skills and Competencies:
Deep understanding of operational metrics and fleet management practices.
Strategic thinking with a data-driven approach to decision-making.
Advanced stakeholder management with experience working across departments and seniority levels.
Proven track record of implementing scalable and repeatable processes.
Excellent communication and presentation skills
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
