Front Office Shift Leader
Posted on :
27-06-2025
Employer Active
1 Vacancy
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Job Description
- Looking after the guests and ensuring they have an incredible experience with us
- Coaching & Training the Team members
- Responsible for performing the services assigned to his/her shift in the best and most appropriate manner.
- Supervise and support of the Front Office team.
- Handling any guest complaints.
- Direct daily front office operations.
- Supervise front talent and help out with accounting problems.
- Ensure department policies and procedures are understood by all employees and observed in tasks performed.
- Perform any other duties as directed by the Front Office Management.
Qualifications :
- Arabic female candidate preferred.
- A warm friendly personality and a passion for hospitality.
- Supervisory or team leader experience in hospitality.
- Confidence to manage shifts and work independently.
- Strong communication skills and a natural problem-solver.
- Flexibility to work weekdays and weekends.
- A calm organised approach under pressure.
- Excellent communication with both guests and the team.
Additional Information :
Front Office Shift Leader for Mercure Abu Dhabi Downtown
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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