- Supervise and coordinate daily housekeeping operations assigning tasks and schedules to team members
- Conduct regular inspections of guest rooms public areas and facilities to maintain high cleanliness standards
- Train mentor and motivate housekeeping attendants to deliver exceptional service
- Manage inventory of cleaning supplies and equipment ensuring proper stock levels and efficient use of resources
- Collaborate with other departments to address guest needs and resolve any issues promptly
- Implement and enforce health and safety regulations ensuring compliance with local and international standards
- Handle guest concerns and feedback providing timely and effective solutions
- Prepare and maintain accurate records reports and documentation related to housekeeping operations
- Continuously seek ways to improve efficiency and guest satisfaction through innovative cleaning techniques and processes
Qualifications :
- Minimum of 2 years of experience in housekeeping preferably in a supervisory role
- Strong leadership and interpersonal skills with the ability to motivate and guide a diverse team
- Excellent organizational and time management abilities
- Detailoriented with a keen eye for cleanliness and aesthetics
- Proficient in using housekeeping management systems or software
- Strong problemsolving skills and ability to handle guest concerns effectively
- Excellent communication skills both verbal and written
- Indepth knowledge of cleaning products techniques and industry best practices
- Familiarity with health and safety regulations in the hospitality industry
- Ability to train and mentor team members
- Flexibility to work various shifts including evenings weekends and holidays
- Physical ability to perform tasks involving standing walking lifting (up to 40 lbs) kneeling pushing and pulling
- Comfortable with occasional use of ladders stairs and ramps
- Fluency in English;
Additional Information :
Directly opposite to The Dubai Mall the iconic Burj Khalifa 10 minutes walk to the Dubai Metro Station and within a few minutes drive to DIFC World Trade Centre and just 15 minutes drive from Dubai International Airport Swissotel Al Murooj is located in downtown Dubai one of the citys favoured destinations for business or leisure.
Remote Work :
No
Employment Type :
Fulltime