Senior ProServe Account Executive AWS Professional Services

The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role youll be responsible for engaging new and existing customers in transformative projects involving IT Strategy distributed architecture and hybrid cloud operations. Youll work closely with ProServe Cloud Architects Engagement Managers and Delivery Consultants to drive customer success and business growth. As ProServes customer facing relationship owner youll be primarily focused on understanding and defining business outcomes for customers by building trust identifying applicable AWS Professional Services offerings and creating proposals and securing customer signoff of SOWs.

Following project launch you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.

Your experience in selling services within the technology/consulting sector will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development executing sales methodologies and managing CRM systems coupled with strong analytical problemsolving and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue Billable Bookings and customer satisfaction (CSAT).

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.

Key job responsibilities
As an experienced services sales professional you will be responsible for:

Leading business development efforts by engaging customers and driving highvalue engagements
Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
Creating proposals securing customer signoff on Statements of Work (SOWs) and ensure successful project delivery
Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
Advocating for customers while balancing AWS business objectives

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
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Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Experience in professional services sales advisory and account management
Ability to communicate with Clevel customers to build and maintain Clevel client relationships
Experience with sales targets business development and driving customer satisfaction
Experience with cloud technologies and IT strategies
Proficiency in Arabic speaking

Bachelors degree in Computer Science Engineering related field or equivalent experience
Excellent communication presentation and negotiation skills
Financial acumen with the ability to analyze and report on key performance metrics
Technical proficiency to understand and articulate AWS services and solutions
Strategic thinking and problemsolving skills and excellent storytelling and active listening abilities

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