The Security Officer is responsible for ensuring the safety and security of guests employees and hotel property. This position requires vigilance professionalism and excellent customer service skills to maintain a secure and welcoming environment.
Key Responsibilities
Security Operations
- Patrol all areas of the hotel including guest floors public areas backofhouse areas and perimeter.
- Monitor security systems such as CCTV alarms and access control systems.
- Respond promptly to emergencies alarms and disturbances.
- Conduct regular security checks and inspections to identify and mitigate potential risks.
Guest and Staff Safety
- Ensure the safety and security of guests and employees at all times.
- Provide assistance and support to guests and employees in emergency situations.
- Investigate incidents and accidents and prepare detailed reports.
Access Control
- Control access to hotel premises ensuring only authorized personnel and guests enter.
- Monitor and manage the issuance of keys access cards and other securityrelated equipment.
Customer Service
- Provide excellent customer service to guests addressing any security concerns or inquiries.
- Assist with directions general information and guest requests as needed.
Compliance and Reporting
- Ensure compliance with hotel policies procedures and regulations.
- Maintain accurate records and logs of all security activities incidents and investigations.
- Report any security breaches or suspicious activities to the Security Manager.
Training and Development
- Participate in training programs and drills to stay updated on security protocols and emergency response procedures.
- Assist in the training of new security staff as required.
Qualifications :
Education: High school diploma or equivalent; additional security training or certifications preferred
Experience: Previous experience in security is an added advantage
Additional Information :
- Competitive Salary and Compensation:
- Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
- Training and Development Opportunities:
- Access to training programs and development opportunities to enhance skills and advance within the company.
- Career Advancement:
- Opportunities for career growth and advancement within the Rixos Hotels group.
- Health and Wellness Benefits:
- Comprehensive health insurance coverage.
- Employee Recognition Programs:
- Recognition programs to acknowledge and reward outstanding performance and dedication.
- WorkLife Balance:
- Policies and practices that promote a healthy worklife balance including flexible scheduling where possible.
- Uniforms and Dress Code:
- Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
- Social Events and Activities:
- Participation in social events teambuilding activities and employee gatherings to foster a positive work culture.
- Transportation Services:
- Employee Wellness Programs:
- Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.
Remote Work :
No
Employment Type :
Fulltime