Retail Operations Lead

Black & Grey HR is recruiting for one of the largest Retail Gaming Company based out in UAE with its presence in over five countries. Our client is looking to hire a Retail Operations Lead who will provide support and monitor theoperations of the Retail stores. Also, Maintain relationships with partners; suppliers etc. and manage the operations of the business.

- Managing the profitability of Retail by achieving company sales objective, service goals & overall financial targets – as well as controlling costs.

- KPI management including conversion, ATV, UPT and attachment ratios.

- Improve profitability of stores by focusing on controllable operational cost

- Manage instore customer Service and drive consistency across the region.

- Manage goods Out inc. transfers, recalls, RTW, monitor inventory management systems within the region.

- Study Shopping patterns, customer data and provide actionable insights.

- Achieve financial and operational sales and expense targets for all aspects Store/Back office operations

- Provides continuous support to the product Logistics, Inventory, Store Services and Loss Prevention functions

- Prepare an annual budget and business plan for the Store/Back office according to budget instructions

- Develop, implement and monitor a series of operational metrics to measure the effectiveness of the department across all functions

Requirements

- 5+ years of proven experience in the Retail Sector.

- Organize staff training and development of team should be the most important aspect

- Hands-on leader with people management

- Influencing stakeholders at all levels

- Flexible with strong work ethic

- Coaching and training of team members

- Strong communication skills – written and oral (Arabic preferred)

- Ability to analyze data and form action plans

- Ability to think ‘outside of the box’ in a fast-paced retail environment

Benefits

- Attractive Salary plus Benefits