Salesforce Administrator

You will be responsible for:
• Ensuring optimal performance of Salesforce systems and products via custom system configuration, supporting third-party integration, and managing Salesforce objects, workflows etc.
• Scoping, designing, and building custom reports and dashboards for each area of the business
• Performing database maintenance tasks, including bug resolution and data entry cleansing
• Evaluating, informing, and installing new Salesforce releases as well as providing training
• Salesforce Maintenance
• Managing ARMS’ Salesforce backup and restore process, complete bulk imports and data updates
• Complete regular system audits for changes, additions, and deletions
• Prepare and document Salesforce apps and packages updates impact on ARMS’ Salesforce instance
• System Knowledge
• Act as subject matter expert on integrated applications and solutions
• Participate in Salesforce Seasonal events (minimum the Spring and Fall releases)
• Research, evaluate and recommend new technologies to support the growth and strategic direction of the organization
• In-depth knowledge of Salesforce products and their functionalities
• Essential: PSA, FFA, Pardot
• Bonus: Conga, CPQ, Einstein Analytics