Success Manager
Posted on :
11-03-2025
Employer Active
1 Vacancy
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Job Description
Job Posting: Success Manager
Location: Abu Dhabi
Employment Type: FullTime
Position Overview
The Success Manager will act as the primary liaison between clients and the project team ensuring exceptional delivery of services and alignment with client objectives. This role involves overseeing the entire project lifecycle maintaining strong client relationships and resolving escalations promptly.
Key Responsibilities
- Serve as the primary point of contact for clients throughout the project lifecycle.
- Develop and maintain strong relationships with key stakeholders.
- Monitor project progress to ensure alignment with timelines and client expectations.
- Resolve escalations and mitigate risks to ensure project success.
- Conduct postproject reviews and gather feedback for continuous improvement.
Qualifications
- Bachelors degree in Business IT Cybersecurity or a related field.
- Minimum 5 years of experience in a clientfacing role preferably in cybersecurity or IT services.
- Strong communication negotiation and interpersonal skills.
- Proven ability to manage multiple projects simultaneously.
- Familiarity with VAPT services is an advantage.
Employment Type
Full Time
Key Skills
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