Senior Sales Account Manager

Roles and responsibilities

• Drive the entire sales cycle from initial customer engagement to closed sales for the dubizzle Property Vertical
• Prospect for potential customers using various direct methods such as calling and face to face meeting, and indirect methods such as networking, social selling to clients within the assigned territory
• Qualify prospects against company criteria for ideal customers and sales within the territory
• Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects
• Draft and deliver proposals
• Report on sales activity
• Provide forecasts on best case and most likely sales volumes over relevant time period
• Work with the Marketing department to plan and execute generation campaigns
• Consult with sales management on ways to decrease the sales cycle, enhance sales and improve company branding and reputation
• Provide feedback to Company management on market trends, competitive threats, unmet needs and opportunities to deliver greater value to customers by extending company offerings
• Be a positive representative of the company and its brand in the marketplace

Requirements

• Sales experience in an online Classifieds or internet company
• Energetic and assertive with a strong presence
• Persuasive with strong communication skills to initiate, negotiate and close business
• Tactful and smart to handle client objections and present solutions and options to close sales
• Articulate and well versed with making presentations and sales pitches to prospective and existing clients
• Positive relationship building skills - cultivates and nurtures customer relations
• Competitive attitude with a hunger to succeed in all situations
• Result orientated with problem solving skills to resolve challenges through creative and flexible options in line with the Company's overall targets
• Good analytical skills to understand clients business needs and provide adequate marketing solutions
• Should possess strong business acumen along with a quick mind to assimilate information from many channels and create strategic alternatives
• Excellent written and verbal communication skills
• Fluent in English

Benefits

• A fast paced, high performing team
• Multicultural environment with over 50 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Desired candidate profile

Relationship Management

• Building and maintaining strong, long-term relationships with clients, understanding their needs, and offering tailored solutions.
• Acting as the main point of contact for clients and addressing any concerns or issues they may have.

2. Sales Strategy and Planning

• Developing sales strategies and plans to meet or exceed revenue targets for assigned accounts.
• Identifying new opportunities within existing accounts and expanding the company’s presence and sales footprint.

3. Customer Needs Assessment

• Understanding clients' business challenges, goals, and needs in order to recommend the most appropriate products or services.
• Conducting regular meetings with clients to review account performance, discuss new opportunities, and address any concerns.

4. Negotiation and Closing

• Negotiating contracts and pricing terms with clients while ensuring mutually beneficial agreements.
• Closing sales deals and following through with post-sale activities to ensure customer satisfaction and retention.

5. Account Growth and Retention

• Upselling and cross-selling additional products or services to existing clients to increase revenue.
• Monitoring customer satisfaction and ensuring that clients’ expectations are met, which helps with long-term account retention.

6. Sales Reporting and Forecasting

• Regularly tracking and reporting on sales activities, pipeline, and account performance.
• Using CRM software (e.g., Salesforce, HubSpot) to update client information, track sales progress, and forecast future sales.

7. Market and Product Knowledge

• Keeping up-to-date with the company’s products, services, and industry trends to offer informed advice to clients.
• Having a strong understanding of competitors and market dynamics to differentiate the company’s offerings.

8. Client Onboarding

• Assisting new clients with the onboarding process to ensure a smooth transition and positive start to the business relationship.
• Educating clients on the product/service features and helping them understand how to get the most value.