Senior Sales Manager

Roles and responsibilities

• Bachelor's degree
• 8+ years of tech, marketing, advertising, media sales, and/or management consulting, working closely with senior advertisers and agency stakeholders
• Strong understanding and application of programmatic ad buying
• Demonstrated ability to consistently close sales, generate revenues and independently deliver against short term immediate goals and long term strategic objectives
• Strong track record of high level negotiation and successful internal and external relationship management
• Ability to manage ambiguity and deliver independently with limited guidance
• Ability to work cross-functionally and with a wide range of employees with different skill sets in a highly dynamic, rapidly changing environment
• Able to utilize Sales CRM tools such as Salesforce or like program
• Excellent written and verbal communication skills
• Strong attention to detail and meticulous follow-through, with a data driven approach to providing solutions
• Capable of working as an individual contributor or a people manager
• Proven Arabic and English skills – both verbal and written
  

Preferred Qualifications

Preferred qualifications

• Ability to interact with a broad set of businesses and presenting both over the phone and in person
• Excellent organizational and interpersonal skills
• 5+ years selling programmatic and/or data driven ad products or platforms

• . Leadership and Team Management

• Proven ability to lead and inspire a sales team, setting clear goals and providing coaching and mentorship.
• Strong interpersonal skills to foster a positive, results-driven team culture.
• Ability to recruit, train, and retain top talent within the sales team.
• Conflict resolution skills to manage internal challenges and maintain team cohesion.

• 2. Sales Strategy Development

• Expertise in developing and executing sales strategies that align with the company’s business objectives.
• Ability to segment markets, identify target customer groups, and optimize sales channels to drive revenue growth.
• Experience in adapting strategies based on market trends and customer insights.

• 3. Customer Relationship Management

• Strong ability to build and maintain long-term relationships with key clients and customers.
• Skilled in handling customer concerns, negotiating contracts, and closing high-value deals.
• Expertise in customer retention strategies, ensuring customer satisfaction and repeat business.

• 4. Sales Forecasting and Analytics

• Ability to analyze sales data and market trends to forecast sales performance.
• Proficient in setting realistic sales targets and tracking performance against goals.
• Expertise in using CRM tools and sales analytics software (e.g., Salesforce, HubSpot) to monitor team performance, customer interactions, and sales pipeline.

• 5. Communication and Negotiation

• Excellent communication skills to effectively engage with customers, sales teams, and senior leadership.
• Strong negotiation skills to close deals, navigate contracts, and resolve conflicts.
• Ability to present sales performance reports to senior management, explaining results and recommending improvements.

• 6. Market Knowledge and Competitor Awareness

• Deep understanding of the market, competitors, and customer needs.

Desired candidate profile

• Sales Strategy and Planning:

  • Develop and implement a comprehensive sales strategy to achieve company revenue targets and business objectives.
  • Identify key market opportunities, target customers, and sales channels that will drive growth.
  • Align sales plans with company goals, collaborating with other departments (e.g., marketing, product development) to ensure cohesive execution.

• Team Leadership and Development:

  • Lead, motivate, and develop a high-performing sales team by providing guidance, training, and support.
  • Set clear performance expectations and provide ongoing feedback to ensure the team meets sales targets.
  • Conduct regular performance reviews, coaching sessions, and training workshops to improve sales skills and knowledge.
  • Foster a positive, results-oriented culture within the sales team, ensuring alignment with company values.

• Sales Forecasting and Reporting:

  • Create accurate sales forecasts based on market analysis, historical data, and team performance.
  • Track and analyze sales metrics, providing insights to adjust strategies and achieve sales goals.
  • Present regular sales reports to senior management, summarizing performance, challenges, and opportunities for growth.

• Customer Relationship Management:

  • Build and maintain strong relationships with key clients, ensuring customer satisfaction and long-term business partnerships.
  • Oversee negotiations and closing of significant sales deals, ensuring mutually beneficial agreements.
  • Handle escalated customer concerns or issues, ensuring resolutions are reached in a timely and professional manner.

• Pipeline Management and Sales Process Optimization:

  • Oversee the sales pipeline to ensure that leads are properly managed, nurtured, and converted into customers.
  • Continuously optimize the sales process to improve efficiency and effectiveness, removing obstacles that hinder the sales cycle.
  • Ensure that the sales team follows best practices in prospecting, qualifying, and closing deals.

• Market Analysis and Competitor Monitoring:

  • Monitor industry trends, competitor activity, and customer feedback to identify new sales opportunities and challenges.
  • Adjust sales tactics based on market changes, competitor strategies, and customer demands.
  • Use market insights to improve product positioning and enhance the overall sales strategy.

• Collaboration with Other Departments:

  • Work closely with marketing to develop campaigns and promotional activities that support the sales efforts.
  • Collaborate with the product development team to provide customer feedback and ensure product offerings meet market needs.
  • Partner with operations, customer service, and finance teams to ensure smooth sales execution and delivery.

• Budget and Financial Management:

  • Manage the sales budget, allocating resources for team expansion, training, and sales initiatives.
  • Ensure that sales efforts are aligned with profitability goals, optimizing the cost-to-revenue ratio.
  • Implement pricing strategies and ensure proper margin management on deals.