Product Lead

Roles and responsibilities

• Develop and execute the product roadmap for the Flight Platform, aligning it with the company’s overall strategic goals and vision.
• Partner with customers of the Flight Platform to understand their needs and account for those needs as you build out solutions with your team.
• Conceptualize, launch, and optimize flight products and features, experiment, test their performance, and iterate quickly.
• Conduct market research, competitive analysis, and customer insights to identify market opportunities and user needs .
• Define higher-level objectives and key results and translate those into requirements, and stories, establish landmarks, and lead the execution of projects across multiple teams.
• Spend time in quantitative data monitoring of critical metrics around platform health and feature quality, and understand the relationship between those platform metrics, key business results, and customer happiness.
• Work collaboratively with Engineering, Marketing, Content, Flight commercial & supply operation and UX teams on cutting-edge technologies.
• Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions.
  

What you’ll need to succeed:

• 7+ years of proven track record as a product manager, preferably in the flight /travel industry with a focus on flight platforms.
• Possesses a deep understanding of the travel industry, particularly in the flight sector
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Strong data skills
• Excellent communication skills (both verbal and written in English) with a proven ability to convey complex messages clearly and with conviction to different stakeholders
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change
• Hands-on mentality, with a proactive approach to problem-solving
  

It’s great if you have:

• MBA or master’s degree in Math, Economics, Computer Science, or Statistics
• Strong proficiency in data tools such as SQL, Python, R, or equivalent

Desired candidate profile

Key Skills for a Product Lead

1. Strategic Thinking:

   • Ability to define and drive the product vision, strategy, and roadmap in alignment with business goals and customer needs.
   • Making data-driven decisions, considering market trends, customer feedback, and competitive analysis.

2. Leadership and Team Management:

   • Leading cross-functional teams, including product managers, designers, engineers, and marketers, to ensure product success.
   • Motivating teams, resolving conflicts, and fostering collaboration among team members with diverse skill sets.

3. Product Lifecycle Management:

   • Managing the entire lifecycle of the product, from ideation to launch and post-launch optimization.
   • Overseeing product iterations and ensuring continuous improvements based on feedback and metrics.

4. Customer-Centric Mindset:

   • Understanding user needs, pain points, and behavior through user research and data analysis.
   • Making customer experience and satisfaction a core priority in the product development process.

5. Communication Skills:

   • Strong verbal and written communication skills to clearly articulate product vision, updates, and challenges to both technical and non-technical stakeholders.
   • Managing stakeholder expectations and ensuring alignment across departments.

6. Prioritization and Decision-Making:

   • Ability to prioritize features, fixes, and initiatives based on customer value, business goals, and technical constraints.
   • Balancing competing demands, resource limitations, and time constraints effectively.

7. Problem-Solving and Innovation:

   • Identifying product gaps and challenges, and coming up with innovative solutions to meet customer needs and stay competitive in the market.
   • Creating scalable processes to improve product delivery and quality over time.

8. Analytics and Data Interpretation:

   • Using data analytics tools to measure product performance, track KPIs, and gather insights to guide future product decisions.
   • Conducting A/B testing, user testing, and analyzing feedback to refine product strategies.

9. Market and Industry Knowledge:

   • Keeping up with industry trends, competitor strategies, and emerging technologies to ensure the product remains relevant and competitive.
   • Conducting market research to understand customer needs and market gaps.