Technical Sales Executive

Roles and responsibilities

Our client is looking for a Sales Executive to join their team and drive sales growth by fostering relationships with key players in the industry and promoting their product offerings.

Key Responsibilities

Relationship Management

• Build and maintain strong relationships with traders, joineries, carpentries, building material distributors, and other key stakeholders in the MDF, Melamine MDF, HPL, and Edge Banding industry.

• Collaborate with architects, consultants, and interior designers to specify the products in their projects.

Sales Development

• Promote and sell products to industry stakeholders.

• Drive sales by converting specifications and inquiries into sales orders.

Specification Conversion

• Convert project specifications received from joineries and carpentries into confirmed sales orders.

• Manage inquiries from traders and distributors and ensure they are turned into orders.

Market Engagement

• Gather information on upcoming projects and pitch products to relevant stakeholders.

• Monitor competitor activity, including products, pricing, payment terms, delivery terms, and catalog offerings, to refine sales strategies.

Customer Service and Collection

• Provide technical support to clients, addressing product-related queries and concerns.

• Ensure timely collection of payments from clients.

CRM and Product Presentation

• Maintain an updated CRM database, tracking client interactions and sales activities.

• Present product benefits and specifications to traders, joineries, and potential clients.

Cross-functional Coordination

• Work closely with engineering, marketing, and manufacturing teams to align product offerings with client requirements and market trends.

Qualifications & Experience

• Degree in a relevant field or equivalent professional experience.

• Minimum of 5 years of experience in sales and marketing of building materials such as MDF Board, Melamine MDF Board, and HPL, with a proven track record in the UAE and GCC markets.

• Strong connections with traders, distributors, joineries, and carpentries in the building materials sector.

• In-depth knowledge of laminates, MDF, and related products.

• Fluency in English is required.

• A valid UAE driving license and Emirates ID are mandatory.

Desired candidate profile

Sales and Business Development

1. Prospecting and Lead Generation

   • Identifying and targeting potential clients or customers through research, networking, and outreach.
   • Generating new leads and converting them into business opportunities.

2. Sales Presentations and Demonstrations

   • Conducting product demonstrations and explaining the benefits of the products/services to prospective clients.
   • Tailoring presentations to the needs and requirements of individual clients.

3. Negotiating and Closing Sales

   • Negotiating terms of contracts, pricing, and payment plans with clients.
   • Closing deals and finalizing contracts to achieve sales targets and revenue goals.

4. Building and Maintaining Client Relationships

   • Establishing and nurturing long-term relationships with clients.
   • Providing ongoing support and follow-up to ensure client satisfaction and repeat business.

5. Managing a Sales Pipeline

   • Maintaining a consistent sales pipeline by tracking leads, opportunities, and ongoing deals.
   • Regularly updating and managing CRM (Customer Relationship Management) tools and systems to track the sales process.

Market and Product Knowledge

1. Product Expertise

   • Having a deep understanding of the company's products or services, including features, benefits, and competitive advantages.
   • Being able to answer questions and provide solutions tailored to the customer's needs.

2. Market Research and Competitor Analysis

   • Conducting research on market trends, customer needs, and competitor offerings.
   • Staying updated on industry trends and competitor activities to maintain a competitive edge.

3. Pricing Strategy and Positioning

   • Understanding and effectively communicating the pricing strategy to clients.
   • Positioning the product in the market by highlighting its unique selling points (USPs).

Customer Relationship Management

1. Customer Acquisition and Retention

   • Identifying potential new customers and converting them into active clients.
   • Ensuring customer satisfaction through excellent service and maintaining strong relationships for repeat business.

2. Problem Resolution

   • Addressing client concerns and resolving issues promptly to maintain a positive relationship.
   • Acting as a liaison between the client and the company to ensure that services meet expectations.