Associate Manager

Roles and responsibilities

Associate Manager - Admin | MAF Retail | - UAE Corporate Head Office

ROLE SUMMARY

The Administrative Assistant to the Senior Vice President (SVP) of Retail Discount plays a critical role in supporting the executive in managing daily operations and Retail Discount agendas. The role requires a highly organized and proactive individual capable of handling administrative tasks, scheduling, communication, and project management with a high degree of confidentiality and attention to detail.

ROLE PROFILE

• Provide administrative support to the SVP of Retail Discount, including managing their calendar, scheduling meetings, and arranging travel logistics.
• Prepare and organize meeting materials, presentations, and reports.
• Coordinate and handle daily communications, ensuring that messages are routed appropriately, and that the SVP is fully briefed on key matters.
• Prioritize and manage incoming requests, ensuring deadlines are met and important issues are handled swiftly.
• Assist in tracking and following up on projects, initiatives, and tasks as directed by the SVP.
• Coordinate cross-functional efforts related to retail discount strategies, liaising between various teams, departments, and external vendors.
• Prepare and maintain documents, presentations, and reports related to retail discount programs.
• Compile data, assist with report generation, and ensure all documentation is up-to-date and accurate.

REQUIREMENTS

• Minimum of 3-5 years of experience in administrative support, executive assistance, or project coordination, preferably within retail or corporate environments.
• Experience supporting senior executives is highly preferred
• Knowledge of retail operations, discounting strategies, or sales processes is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Comfortable working with data management and analysis tools (e.g., Excel).

Desired candidate profile

1. Administrative and Organizational Skills

• Office Management: Overseeing daily office operations, including facilities, supplies, and logistics.
• Time Management: Prioritizing tasks and ensuring deadlines are met.
• Record Keeping: Maintaining accurate and up-to-date documentation and reports.
• Event Coordination: Planning and organizing meetings, events, and corporate activities.

2. People Management Skills

• Team Supervision: Leading administrative staff, assigning tasks, and evaluating performance.
• Conflict Resolution: Addressing and resolving workplace challenges effectively.
• Training and Development: Coaching staff to improve their skills and efficiency.

3. Technical Skills

• Proficiency in Tools: Knowledge of office software such as Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace.
• Facility Management Software: Familiarity with systems like CAFM or CMMS.
• HR Support Systems: Basic understanding of HR and payroll tools.

4. Communication and Interpersonal Skills

• Stakeholder Management: Building strong relationships with internal teams and external vendors.
• Written Communication: Drafting emails, reports, and official documentation.
• Negotiation Skills: Managing vendor contracts and procurement processes.

5. Problem-Solving and Decision-Making Skills

• Crisis Management: Handling emergencies such as IT failures or facility issues.
• Operational Efficiency: Identifying areas for cost-saving and process improvement.