Roles and responsibilities
As a Learning & Development & HR Executive you are responsible for organizing, delivering, and evaluating training programs to deliver an excellent staff experience. A Learning & Development Coordinator will also be required to support and advise management on proper policies and procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Support and advise Managers on proper policies and procedures
- Support the hotel with departmental training requirements
- Organize, deliver, and evaluate training programs as required
- Manage succession planning with senior managers during the bi-annual appraisal process
- Manage employee relations issues in the hotel in a confidential manner, including disciplinarians, grievances, and capability
- Ensure absence monitoring is in line with company guidelines
- Maintain monthly reporting
- Ensure completion of training for hotel security, fire regulations and other health and safety legislation
- Assist in the organization of Team Member social events
- Work with local organizations’ and schools to promote the hospitality industry
- Promote and endorse staff benefits
- Assist and resolve team member and management querie
What are we looking for?
A Learning & Development & HR Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Previous experience in Learning & Development Coordinator or equivalent role
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
Desired candidate profile
An HR Executive is responsible for managing and executing human resource strategies, ensuring compliance with policies, and supporting the organization in achieving its talent management goals. Below are the key skills required for an HR Executive:
Core HR Skills
- Recruitment and onboarding: Expertise in sourcing, interviewing, and hiring top talent, and ensuring a smooth onboarding process.
- Employee relations: Manage workplace relationships, address grievances, and resolve conflicts to maintain a harmonious work environment.
- HR compliance: Ensure adherence to labor laws, employment regulations, and company policies.
- Performance management: Implement appraisal systems, provide feedback, and create employee development plans.
Administrative Skills
- Record keeping: Maintain accurate employee records, including attendance, payroll, and performance data.
- Policy development: Create and update HR policies to align with company goals and legal requirements.
- HR systems: Proficient in using HR software, such as SAP, Workday, or similar platforms for managing employee data.
- Time management: Handle multiple HR tasks efficiently without compromising quality.
Recruitment and Talent Acquisition
- Job posting: Create compelling job descriptions and post them on relevant platforms.
- Candidate screening: Review resumes, conduct interviews, and assess candidates effectively.
- Offer negotiation: Handle job offers, salary discussions, and contract creation professionally.
- Talent pipeline: Build and maintain a pool of qualified candidates for future hiring needs.