Customer Service
Posted on :
19-12-2024
Employer Active
1 Vacancy
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Job Description
- Respond promptly to customer inquiries via phone email chat or inperson.
- Provide accurate information about products services and policies.
- Handle complaints provide appropriate solutions and follow up to ensure resolution.
- Maintain detailed records of customer interactions and transactions in the system.
- Collaborate with other departments to address and resolve customer issues.
- Assist customers with product troubleshooting and technical issues.
- Process orders returns and refunds efficiently.
- Identify and report recurring issues or trends to management.
- Stay updated on company products promotions and policies.
Employment Type
Full Time
Key Skills
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