The candidate must be able to:
- To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
- Must comply with the grooming standards of the company.
- To extend a courteous friendly and professional greeting to guests as they arrive and to thank them as they depart.
- To make the seniors aware of all guest comments and guest complaints.
- To be thoroughly familiar with the service standards and procedures.
- To follow specified procedures to properly set up Pool beds stations.
- To ensure cleanliness and maintenance of the pool areas.
- To set up beach with sunbeds umbrellas and towels and to ensure that guests are provided with clean towels as needed.
- To fold pack the umbrellas in the evenings.
- To follow all policies and procedures of the hotel.
- To immediately report all suspicious occurrences and hazardous conditions
- To maintain safety of work areas at all times.
- To attend all mandatory meetings as directed
Qualifications :
EDUCATION & EXPERIENCE
- Minimum of oneyear experience in the same position in a 5 Luxury Hotel.
- Basic knowledge of detergents and pool cleaning methods
Remote Work :
No
Employment Type :
Fulltime