Head Waitress
Posted on :
14-09-2024
Employer Active
1 Vacancy
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Job Description
Our client is a fastgrowing caf in Dubai offering French and Mediterranean cuisine with over 100 seating capacity and 24/7 operations. They are seeking a dedicated and experienced Head of Waitress to manage their frontofhouse team and ensure a high standard of customer service.
The Head of Waitress will be responsible for overseeing the daily operations of the frontofhouse team ensuring exceptional customer service and maintaining a welcoming and efficient dining experience for all guests. The ideal candidate must have strong leadership skills experience in managing staff and a deep understanding of hospitality service in a busy restaurant environment.
- Manage and supervise the waitstaff ensuring smooth and efficient service during all shifts.
- Train and develop the waitstaff to provide excellent customer service and maintain high operational standards.
- Create staff schedules and manage shift coverage to meet the demands of the caf .
- Handle customer inquiries complaints and requests in a professional manner.
- Ensure the caf complies with health safety and hygiene regulations.
- Collaborate with the kitchen and management teams to ensure seamless operations between frontofhouse and backofhouse.
- Monitor the cleanliness and ambiance of the caf ensuring it reflects the caf s brand and quality.
Requirements
To be considered for this role you need to meet the following criteria:
- At least 5 years of experience in a hospitality or restaurant setting with a minimum of 2 years in a supervisory role.
- Strong leadership and communication skills with a handson approach.
- A customerfocused mindset with the ability to handle highpressure situations calmly.
- Familiarity with health and safety regulations in the UAE.
- Ability to work flexible hours including evenings weekends and public holidays.
When applying please include a copy of your photograph.
Follow the Black Pearl channel on WhatsApp.
Disclaimer:
Please note that Black Pearl will never ask any of its candidates for any payment in exchange for our service in helping candidates find a job. Our service is free to our candidates and the recruitment fee is paid by our clients. If you receive any emails SMS or calls requesting you to pay from someone claiming to be an employee of Black Pearl before they can process your application please report and write an email to or contact our office at.
To be considered for this role, you need to meet the following criteria: At least 5 years of experience in a hospitality or restaurant setting, with a minimum of 2 years in a supervisory role. Strong leadership and communication skills with a hands-on approach. A customer-focused mindset with the ability to handle high-pressure situations calmly. Familiarity with health and safety regulations in the UAE. Ability to work flexible hours, including evenings, weekends, and public holidays. When applying, please include a copy of your photograph. Follow the Black Pearl channel on WhatsApp. To know other vacancies we have, please feel free to visit our website - Disclaimer: Please note that Black Pearl will never ask any of its candidates for any payment in exchange for our service in helping candidates find a job. Our service is free to our candidates and the recruitment fee is paid by our clients. If you receive any emails, SMS, or calls requesting you to pay from someone claiming to be an employee of Black Pearl before they can process your application, please report and write an email to or contact our office at .
Employment Type
Full Time
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