IT Coordinator

Job Title: IT Coordinator

Location: Dubai UAE

Salary: AEDAED per month

Experience: Minimum of 3 years of experience in IT support or coordination preferably within a luxury goods or designfocused industry.

About the Company:
One of our client is a leading provider of luxurious and highquality handcrafted luxury scents created with spirituality sustainability & giving back at the essence of its soul. They also create signature collections for their own brand in their Dubai atelier. Bespoke gifting & private collections also originated in this same space of light & love. They are committed to delivering innovative and sustainable lighting solutions that enhance the ambiance and aesthetic appeal of any space. With a strong focus on craftsmanship and design they cater to an exclusive clientele that values uniqueness and elegance in every product.

Job Description:
We are seeking a skilled and proactive IT Coordinator to join our Clients team in Dubai. The ideal candidate will be responsible for ensuring the smooth operation of all IT systems and providing technical support to staff across the organization. This role requires strong problemsolving skills excellent communication and a solid understanding of IT infrastructure and software management.

Key Responsibilities:

• Manage and maintain the companys IT infrastructure including servers networks and software applications.
• Provide technical support and troubleshooting assistance to staff ensuring timely resolution of ITrelated issues.
• Monitor and maintain system security ensuring that all data is backed up and secure from potential threats.
• Install configure and update software and hardware as required ensuring compatibility and efficiency across all systems.
• Coordinate with external IT vendors and service providers to ensure the optimal functioning of all outsourced services.
• Develop and implement IT policies and procedures to ensure data integrity and security across the organization.
• Manage the configuration maintenance and troubleshooting of the POS systems and other IT systems in LOS store and any popup locations ensuring smooth sales operations
• Assist with the backend support for CRM and other marketing applications. Assist with API integrations (Chatbot WhatsApp etc.)
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• Manage IT inventory including the procurement of new equipment and the disposal of outdated hardware.
• Conduct regular training sessions for staff on the use of new software and IT systems to enhance productivity.
• Monitor system performance and generate reports on IT activities for senior management.
• Stay updated on the latest technology trends and recommend upgrades and improvements to the companys IT infrastructure.

Qualifications:

• Bachelors degree in information technology Computer Science or a related field.
• Minimum of 3 years of experience in IT support or coordination preferably within a luxury goods or designfocused industry.
• Strong technical knowledge of networking hardware and software systems.
• Excellent problemsolving skills with the ability to work independently and handle multiple tasks simultaneously.
• Familiarity with IT security best practices and data protection regulations.
• Strong communication and interpersonal skills to effectively support and train nontechnical staff.
• Proficient in using IT management software and tools for monitoring and reporting.
• Willingness to stay current with the latest IT trends and technologies.

Competitive Salary and Standard Benefits

Salary: AEDAED per month

Remote Work :

No