Job Requirement :
-Should have a strong communication skills
-Answering calls from customers professionally and responding to customer inquiries and complaints.
-Experience in Emails and Chats in Professional and timely manner.
-Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
-Handling and resolving customer complaints on offered services.
-Adhering to all company policies and procedures.
Department / Functional Area
Helpdesk / Customer Service / Telecalling