Helpdesk Jobs in Abu Dhabi

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policie More...

Provide first and second line technical support answering user queries relating to hardware and software problems viadesk visit phone and email Answer and log all service desk calls that are received via desk visit telephone and email in a timely manner escalatingany issues to third l More...

Job Description The position will require the individual to answer technical questions and accurately record a detailed description of the problem at hand. The Helpdesk Agent will also be responsible for tracking the incident from creation until completion to ensure that the incident More...

This is a remote position. Fully remote position to work from home anywhere in South Africa!! Our client is a IT Support and Services company. Responsibilities: Answering support calls and logging them on our helpdesk system. Providing the highest levels of customer ser More...

Mange, maintain & monitor the IT helpdesk activity. Develop & maintain IT performance dashboards & reports. IT department administration activities. Coordinate all department correspondences, documents, contracts, and completions certificates, signed off, and archive More...

Job Description Roles & Responsibilities •Strong and solid IT Support / Service Desk experience, password reset, helpdesk role providing IT related service to end users on a variety of issues. Identifies, researches, and resolves technical problems. •Provide accurate Incident resol More...

Key responsibilities: Coordinate and support day-to-day Service Centre operations in an efficient manner. Register enquiry from the call centre and verify customer details in the ERP System NAV. Coordinate job orders with the technical team to ensure timely completion. Support and ad More...

Your role: Installing Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH Performing planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH Performing corrective m More...

Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. More...

Specific Requirements 3 years minimum experience across administration, helpdesk or call centre Excellent command in English & Arabic both written and verbal is essential Good literacy and numeracy skills required for the role Ideally a degree holder, minimum high school diploma of po More...

Assist in the installation, configuration, and maintenance of servers, networks, and related hardware and software systems. Monitor and troubleshoot system performance issues. User Support Provide technical support to end-users, addressing hardware and software-related inquiries. More...

Assist the Helpdesk Team Leader to monitor service standards and functionality of the OSP systems throughout the event Fast and accurate keyboard typing skills. Excellent customer and call handling skills. Good data entry skills. Strong communication and interpersonal skills at More...

Reporting to the Citizen Services & Defense Operations Director, the General Manager will be accountable for the stakeholder relationships across wide and varied client representatives. The overall delivery and performance of a multiservice Integrated Facilities Management (IFM More...

HR COORDINATOR - INITIALLY 3 MONTHS - 35 HOURS PER WEEK - 16.23ph PAYE or 21.48ph UmbrellaAs a HR Coordinator, you ll provide advice on the organisation s policies, procedures and practices to our managers and staff. You will also manage the processing of employee changes incl More...

Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Attends calls to provide information related to insurance policies and informing about any modifications in the pol More...

Responsibilities • Receive each guest call in a professional and friendly manner • Maintain effective communication with all related department to ensure smooth service delivery • Handle every query in a polite and courteous manner and exceed guest expectations • Ensure guests are gre More...

Inbound Calls Handling: Receive incoming calls from patients seeking medical and dental appointments. Provide information about available services, appointment availability, and clinic policies. Assist patients in scheduling appointments based on their needs and preferences. Address i More...

We are looking for a motivated Local Class B Distribution Driver to deliver product to clients; inspect general condition of vehicle; prepare, load, unload, operate, and clean vehicle including following all safety precautions. Duties of the Class B Distribution driver include deliver More...

KEY RESPONSIBILITY AREAS Attend to all incoming telephone calls promptly efficiently and in a professional manner Schedule appointments according to set procedures and policies Document all interactions and activities relevant to the call and uses appropriate Wrap-up code Conduct More...

Roles & Responsibilities The main aim of a Customer Success Specialist is to maximize customer satisfaction to secure their renewal of Services contracts including digital services (SAAS). The role of a Customer Success Specialist is to manage the portfolio of these customers through More...