Team Lead Tele-sales Support
Posted on :
25-06-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
System Setup: Configure Dialer (CRM) software for team use.
Training: Onboard and train new team members.
Quality Assurance: Conduct regular quality analysis to maintain high service standards.
VIP Customer Engagement: Engage with VIP users for feedback, upselling, new product signups, and retention.
Team Management: Effectively handle escalations, daily reporting, and manage team incentives.
Recruitment Support: Assist in the hiring process for new team members.
Required Qualifications:
Bachelor's or Master's degree in any field.
Exceptional communication skills in both English and Hindi.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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