Student Success Coordinator

• 1 to 3 years of experience working in student related department in a reputable university
  

Skills / Training / Knowledge

• Excellent communication skills
• Ability to work under pressure and meet deadlines
• Ability to tactfully and politely deal with difficult customer situations
• Appreciation of cultural diversity
• Fluent in Arabic and English language skills
  

Job Responsibilities

• Provide students with tutoring services to support their academic success
• Ensure student's ongoing successful progress to completion of degree program.
• Ensure timely follow-up with student inquiries.
• Coordinate between students and academic advisors.
• Orient new students to online tools, such as student portal.
• Provide academic assistance and support to students
• Monitor students at academic-risk, and enforce attending tutoring sessions
• Collect evidences for the activities that we are supporting students
• Provide accurate information to students on academic policies and procedures, in areas of registration, study plan, academic probation, attendance, and advising.