Supports the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution
Delivers on plans and objectives where kitchen initiatives & hotel targets are achieved
Supervises the kitchen team fostering a culture of growth, development and performance within the department
Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
Builds and maintains effective working relationships with all key stakeholders
Takes ownership to review and scrutinize the performance of the food offering, providing recommendations that will drive financial performance
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
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