We are looking for an experienced Cloud Support Engineer to help us build effective systems using Cloud services and products. As an ideal candidate, you will have a good understanding of emerging technologies, platforms, and applications and an ability to customize them. You will be skilled at using the Cloud platform to build software delivery pipelines, deploy and monitor services, and manage and learn from incidents. If you have extensive knowledge of deploying and debugging systems, cloud maintenance, and executing new cloud initiatives, we would love to talk to you.
- Must have Technical
- Cloud Computing Awareness
- Incident Management Knowledge and Hands-on-Experience.
- Basic Azure CLI/AWS CLI commands.
- Working Knowledge/Understanding of K8s/Docker
- Monitoring and Log management with any tools (AWS monitoring, Azure monitoring, Datadog, NewRelic, Prometheus, Grafana )
- Ability to create new Alerts in Azure/AWS Tools.
- Willing to work in 24/7 rotational shifts.
- Minimum Experience - 2 years of Experience on Support Project
- Certification - Azure or AWS Beginner Certifications
- Communication
- Ability to articulate relevant information to German counterparts, Application Team Members and play a role of Incident Commander during Incidents
- Day to Day meetings with various application Team members ( German Counterparts & Australian Counterparts)
- 100% alignment with processes laid out by Leads.
- Good to have
- ServiceNow Knowledge
- Working knowledge of Microservice.