Customer Services Executive
Posted on :
31-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Responsibilities
- Reception are upkeep and décor.
- Meeting Room Booking and Managing Private Banking Office and IT requirements.
- Make appropriate customer referrals to other units to facilitate retention and continued relationship.
- Address customer requests to achieve satisfactory resolutions, referring issues beyond the role limit to appropriate points of reference.
- Apply, and comply with, relevant processes, procedures and controls.
To be successful in this role, you will need the following skills and experience…
- Min. secondary education
- 2 years work experience in similar position
- Relevant technical knowledge and communication skills
- Detail Oriented, able to work under pressure with a positive customer service attitude. Bilingual with English a must
- Good interpersonal competencies to enable customer service standards.
What We Offer You
- Competitive salary package
- Market-leading incentives
- Strong emphasis on work-life balance and wellbeing across the bank
- Preferential banking facilities for employees
- Generous annual leave entitlement and Private Healthcare
- World-class Learning & Development platform and career development
Employment Type
Full Time
Department / Functional Area
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