Restaurant Manager
Restaurant Manager
Posted on :
29-01-2024
Employer Active
1 Vacancy
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Job Description
- Oversee the daily operations of the hotel restaurant, including staffing, scheduling, and coordination of tasks.
- Ensure efficient and smooth service delivery to meet or exceed guest expectations.
- Monitor and manage restaurant inventory, ordering supplies, and controlling costs.
- Implement and enforce standard operating procedures to maintain consistency in service and quality.
- Recruit, train, and supervise restaurant staff, fostering a positive and productive work environment.
- Conduct performance evaluations and provide constructive feedback to enhance staff performance.
- Schedule and manage staff shifts to meet operational requirements and maintain appropriate staffing levels.
- Maintain a high standard of customer service, in both all-day dining and IRD sections., addressing guest concerns and ensuring a positive dining experience.
- Handle guest feedback and resolve issues promptly to ensure a positive dining experience.
- Train staff in customer service principles, emphasizing guest satisfaction and retention.
- Implement strategies to enhance customer engagement and loyalty.
- Monitor and manage the budget for all-day dining and IRD, controlling expenses and maximizing profitability.
- Analyze financial reports, identify trends, and implement strategies for cost reduction and revenue enhancement.
- Ensure compliance with financial policies and procedures.
- Collaborate with the culinary team to plan and develop menus for all-day dining and IRD, considering guest preferences and industry trends.
- Monitor menu performance and make adjustments based on feedback and sales data.
- Ensure proper communication of menu changes to staff and guests.
- Enforce health and safety regulations, ensuring compliance with food safety standards in all-day dining and IRD.
- Conduct regular inspections to identify and address potential safety hazards.
- Implement training programs to promote a culture of safety among restaurant staff.
- Develop and implement marketing strategies to attract and retain customers for all-day dining and IRD.
- Plan and execute promotional events to drive traffic and increase revenue.
- Utilize social media and other channels to promote the restaurant's offerings.
Employment Type
Full Time
Department / Functional Area
Key Skills
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