Customer Service and Sales Officer-Hourly Paid
Posted on :
09-05-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2447839
Day to Day Customer service delivery
Provide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and polices
Handle first-level enquiries received in person, via email, social media, chat or telephone on relevant aspects of the British Council’s activities / products, in a friendly and professional manner, in line with Customer Service standards, and forward all 2nd level enquiries to relevant colleagues, ensuring they are attended to within specified timelines
Employment Type
Full Time
Department / Functional Area
Key Skills
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