Location : United Arab Emirates Contract: Hourly Paid (Non-Permanent Worker) Start Date: 22 January 2024 Company : British Council Role Purpose The purpose of the role is to support the Exams Operations Post Test Officer to manage and oversee the post-test phase of the examination pro More...
Day to Day Customer service delivery Provide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and polices Handle first-level enquiries received in person, via email, social media, chat or telephone on rele More...
Main Accountabilities: Service Delivery Prioritises tasks to meet deadlines and supports the Exams Operations Post Test Officer to hand over to country operations team. Receives instructions and requests from Exams Operations Post test Officer and organises resources accordingly (oft More...
Plan, prepare and deliver high quality English language teaching that meets the needs of different customer groups taking into account individual learning styles • Monitor progress and provide regular feedback to help manage students’ performance throughout the course, and actively pr More...
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