Villa Host
Posted on :
28-04-2024
Employer Active
1 Vacancy
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Job Description
- Perform duties in accordance with the Standard Operating procedures and Guidelines of the resort.
- Assist Front Office Department with daily operations, check-in, check-out, and upselling.
- Maintain high standards in personal appearance. Is well groomed, hygienically clean, and properly attired in uniform to carry out duties at all times.
- Behave and carry out tasks and responsibilities in a professional manner
- Punctual to report for duties and prompt to disseminate services to guests.
- Is well organized to carry out job tasks with necessary accessories ready and at hand.
- Fully aware of arrivals, departures, and guest movement in the resort.
- Always prepared to handle guest requests, complaints, and suggestions and follow through to maximize the service standard.
- Knowledgeable about fire and safety procedures.
- Deals Guest comments and concerns systematically and keeps superiors informed of the same.
- Committed and suggests/introduces new initiatives that are focused on enhancing the guest experience.
- Report health or safety hazards to the supervisor.
- Perform other duties as assigned by the Management.
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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