Airport Representative
Posted on :
27-10-2024
Employer Active
1 Vacancy
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Job Description
- Co-ordinate with Concierge and Guest Relations to prepare a daily guest arrival list by flight details
- Co-ordinate with the Chief Concierge for the number of cars needed for expected arrivals
- Greet guests with arrival and departure details at the airport’s arrival hall
- Arrange transportation or room reservation for any walk out guest
- Ensure that the hotel cars meet cleanliness standards
- Ensure that bottles of water and cold towels (LQE) are offered to guests by the driver
- Handle guest baggage for arrival and departure at the airport
- Bid farewell to guests at airport and assist with airline check-in procedures
- Advise Concierge and Guest Relations on group and VIP movements
- Advise flight information to Concierge and Guest Relations
- Handle guest baggage lost in transit
- Handle flight reconfirmation upon request
- Perform any other reasonable duties are required by the department head from time to time
- Handle any complaints and report to Chief Concierge of any concerns for further service recovery actions
Employment Type
Full Time
Department / Functional Area
Key Skills
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