Business Development Vice-President - UAE National

Strategic Leadership:

• Provide strategic leadership and vision for the business development department, aligning goals with the overall company objectives.
• Develop and implement comprehensive business development strategies to drive revenue growth and expand the company’s market presence in the BPO industry.

Market Analysis and Opportunity Identification:

• Conduct market research and analysis to identify emerging trends, opportunities, and threats in the BPO industry.
• Evaluate market demands and customer needs to develop targeted strategies for business expansion and client acquisition.

Client Relationship Management:

• Cultivate and maintain strong relationships with key clients, understanding their business requirements and ensuring exceptional service delivery.
• Act as a trusted advisor to clients, providing insights and solutions to enhance their operational efficiency through BPO services.

Team Leadership and Development:

• Lead, mentor, and motivate a high-performance business development team.
• Provide coaching, guidance, and professional development opportunities to team members, fostering a culture of continuous learning and growth.

Revenue Generation and Sales Targets:

• Set revenue targets and sales goals for the business development team and monitor their progress towards achieving these targets.
• Drive the development of new business opportunities and partnerships, ensuring a consistent pipeline of sales opportunities.

Strategic Partnerships and Alliances:

• Identify, negotiate, and establish strategic partnerships and alliances with key industry players, technology partners, and other stakeholders.
• Leverage partnerships to enhance service offerings, expand market reach, and create mutually beneficial business opportunities.

Proposal Development and Contract Negotiation:

• Oversee the development of compelling proposals, bids, and presentations for potential clients, ensuring alignment with client needs and organizational capabilities.
• Lead contract negotiations, ensuring favourable terms and conditions for the company while meeting client requirements and industry standards.

Performance Analysis and Reporting:

• Analyze sales performance data, market feedback, and customer insights to identify areas for improvement and growth.
• Prepare regular reports and presentations for executive management, providing insights into business development activities, market trends, and future opportunities.

Compliance and Ethical Standards:

• Ensure compliance with legal and ethical standards in all business development activities and contracts.
• Stay updated on industry regulations and standards, ensuring the company's practices align with these requirements.

Innovation and Continuous Improvement:

• Foster a culture of innovation within the business development team, encouraging creative thinking and the development of unique value propositions.
• Continuously assess and improve sales processes, strategies, and methodologies to adapt to changing market dynamics and client needs.